60-Day Service Request
Homeowners must request 60-day service appointments within their 60-day warranty timeframe. During this appointment, we will review key maintenance points and answer any questions you may have about the care and operation of your home's features.
60-day request
11-month service request
We will offer another service request near the end of your one-year limited warranty. Homeowners must request this appointment 11-months from when your warranty began. This visit typically takes less than an hour and addresses any one-time repair items that need attention.
11-Month request
60-Day Survey
Our Customer Care department works hard to ensure our homeowners' are happy with their new home. If you have completed your 60-day service request, we would love for you to fill out a survey to tell us how we did.
60-day Survey
11-Month Survey
We hope your 11-month warranty visit went well! We would appreciate any feedback you have about your visit by completing this 11-month survey.
11-month survey
